About 211​

211 is a helpline connecting people to government and community-based, non-clinical health and social services. It is available across the country. 

What does that mean? 

When you are looking for information about programs or services in your region, just dial 2-1-1.  The free and confidential service can be accessed 7 days a week, in more than 150 languages.  When you call, a real person will answer the phone and talk to you about your situation. They will then guide you to programs and services that are right for you. 211 is your front door to support making your pathway to care and resources a guided and trusted one.

What can I call about? 

211 keeps records on tens of thousands of government and community-based programs. If you are struggling to pay the bills or put food on the table, 211 Navigators can point you to food banks in your region, find out if you are eligible for utility relief programs, and help you understand whether there are government financial assistance programs available to you. They can also help you find programs for seniors in your region, employment help or retraining programs, or services available to new parents. The helpline is your front door to support, whatever your situation.

211 is here to help you find support for any of life’s challenges.

The 211 promise

 211 aspires to connect people with the appropriate information and services, enhance Canada’s social infrastructure, and enable people to fully engage in their communities. You do not have to give your name or personal details to ask for information.  211 prides itself in serving regions across the country and upholding the highest ethical standards in our interactions and accuracy in our listings.

Help starts here.


211 is now available in your region.

For help with:

Dial 2-1-1 or visit 211.ca

Free  |  Confidential  |  24/7  |  150+ Languages  |  211.ca

Connecting with Indigenous Communities